Refund Policy

DIGI MARKET Refund & Cancellation Policy

Dear Valued Customer,

At DIGI MARKET, we are committed to delivering high-quality services and digital products. We understand that sometimes situations arise where a refund may be necessary. Please review our refund policy carefully.

Refund Eligibility

Refunds may be considered in the following cases:

Dissatisfaction with the delivered product or service.
Technical issues preventing proper use or delivery of a project, eBook, or coaching session.
Failure to meet agreed-upon deadlines for projects.

Please note: Refunds are evaluated on a case-by-case basis to ensure fairness to both parties.

Refund Requests

To request a refund:

Submit a written request within 14 days of project delivery, product purchase, or scheduled coaching session.
Email your request to contact@soredigital.com with the subject: “Refund Request – [Product/Service Name]”.
Include a detailed explanation and any supporting documentation.

Coaching sessions: Refunds must be requested at least 24 hours in advance of the session.

Refund Process

Requests are carefully reviewed.
If approved, refunds will be processed within 5 business days via the original payment method.
Partial refunds may be offered depending on the extent of dissatisfaction or usage of the service/product.

Refund Denial

We may not approve a refund if:

The request is submitted after the specified timeframe.
The issue is beyond our control.
Insufficient information is provided to evaluate the claim.

We always strive to find a fair solution when possible.

Cancellation Policy

For ongoing projects, cancellations will be refunded based on the work completed, minus applicable fees.
Coaching sessions can be rescheduled with at least 24 hours notice.

Changes to this Policy

DIGI MARKET reserves the right to update or modify this refund policy. Customers will be notified of changes through the website or direct communication.

By using our services or purchasing our products, you agree to the terms outlined in this policy.

For questions or clarifications, contact us at contact@soredigital.com.

Thank you for trusting DIGI MARKET. We appreciate the opportunity to serve you.